[Molnet] Fwd: [Scaleway] New complaint received on your service instance_server - New case reference 254b11b9-95a1-40ec-bee9-dbc0c12720ee

Sun Mar 23 13:13:53 UTC 2025

Det har kommit ett klagomål på spam från junk.nocrew.org.

/Christer

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Subject: 	[Scaleway] New complaint received on your service instance_server - New case reference 254b11b9-95a1-40ec-bee9-dbc0c12720ee
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[Scaleway] New complaint received on your service instance_server - New case reference 254b11b9-95a1-40ec-bee9-dbc0c12720ee
Scaleway header

     [Scaleway] New complaint received on your service instance_server - New case reference 254b11b9-95a1-40ec-bee9-dbc0c12720ee

Dear customer,

We have received a complaint with reference 65157f5f-4128-42cc-afbb-83c68ee4b328, on the service instance_server: 51.15.56.219 for which you are currently the user. A new case for unsollicited mail matter has been opened, with the following reference: 254b11b9-95a1-40ec-bee9-dbc0c12720ee. The case and the complaint(s) contained in it will be both reviewed and monitored by our Abuse Team.

We remind you that, as per our Terms of Services, our infrastructure must be used both in a safer and compliant way.

We invite you to log into your console in order to consult your case and treat the complaint(s) received within 7 days. Failure to comply within the given deadline will result in action to be taken by our Abuse Team (such as but not limited to: lock of your service(s), your account etc.) in accordance with both our Terms of Services and the legal framework in place. In order to protect our network, Scaleway reserves the right to put an end to this situation earlier by, notably, suspending the flagged service.

If you consider that this abuse is an error, please contact the Abuse team immediately by opening a ticket from your console.

Please find the details of the abuse below:

Hello,
iCloud has alerted us to the use of your IP 51.15.56.219
In particular, it has come to our attention that your server is being used to participate in the mass or repeated sending of unsolicited e-mails.
These abuses are supposed to be sent from this host: "nocrew.org" With these subjects : "Re: TT: was not up on the chaos net today".
Can you please kindly check on your end and take quick action in order to avoid any service lock?
We remain at your disposal if you have questions. Regards,
Trust & Safety Team
Scaleway Dedibox / Elements

You may find recommendations to help you out in solving the situation, available in our documentation page via this link <https://lsg.scaleway.net/ls/click?upn=u001.RRmkg9lfh8d6VV5uh0pjdNtJU-2F-2Fo9dPhucPxDt01cYsaUb6L8PjuezcDbOWV6jQ6NjErfIgO-2BpEKBuFCzjK6ZadJlQwsPPSoxpfmGWLLQho-3D9PE3_hy-2BZTO76d5-2FwRwZ5HZxyPbUyV-2Fjr0GTycrWOQVOnUiUir0jnzbOVigymxrVDh2yJIio-2FUOuMNSLWUTV9QT-2FrTVRGSR5KhZBmpmgKTnLcsqXcdOldNIHoP9YpXbhogYZj5i-2Bx5Ic8IUtPlF-2BJtJ1a66rMUIxCENarJDl-2BJc436N8apkB-2Fg0UODpUA80Tf8NQgNig8wU9ojoBoLQnfST4Zjg-3D-3D>.

If you have any questions, you can contact our Abuse team by opening a ticket, directly from your console <https://lsg.scaleway.net/ls/click?upn=u001.RRmkg9lfh8d6VV5uh0pjdFRSeGQVRD1ScTiCTUxyu4Xm9fZsubcHzeVhxwcT3kG39SEH_hy-2BZTO76d5-2FwRwZ5HZxyPbUyV-2Fjr0GTycrWOQVOnUiUir0jnzbOVigymxrVDh2yJiZZdGyBaIKEGRIE-2BxK2Zy-2BzC1FWkQI6HecVi5VFP-2BVkztvsaxcsvqg5SDe53Mo9cKLxUIIwKWfY2tdwmiJwLFyfXcXBgrSiTY9uXjPy2cGLRGJo7vWUv2OsD1kVHdkVfaFhJb3p264UsAGEwgLVMZg-3D-3D>.

For your information, please find below:

   * The Scaleway abuse policy <https://lsg.scaleway.net/ls/click?upn=u001.RRmkg9lfh8d6VV5uh0pjdNtJU-2F-2Fo9dPhucPxDt01cYu44ZEAoLII6pImCiefrFqnqd4KAv5rFeFxBxQo0yhdsQ-3D-3DuHpw_hy-2BZTO76d5-2FwRwZ5HZxyPbUyV-2Fjr0GTycrWOQVOnUiUir0jnzbOVigymxrVDh2yJrVykWuv5SqNFLc-2BwpESMRGkBNL5eE4sGo53rZE2unzJiwDaQuk-2Fkgy7XTcDMDFvjqoyAtAxkKaFk5EAS4mWuESpjkVRyAzhT2SYGMVfbM-2B0eTLOuv3M9D8s0249eiob5gSwCtF0b-2F3sQffzoTih-2BUg-3D-3D>, which can help you to understand the conditions for submitting an abuse report and how such report will be processed by our Trust & Safety Team.
   * The Scaleway privacy policy <https://lsg.scaleway.net/ls/click?upn=u001.RRmkg9lfh8d6VV5uh0pjdNtJU-2F-2Fo9dPhucPxDt01cYtZauTq3GnM2N9geUrTIVjOeE9F9TicbTbuorMshkSP-2Fg-3D-3D1zfc_hy-2BZTO76d5-2FwRwZ5HZxyPbUyV-2Fjr0GTycrWOQVOnUiUir0jnzbOVigymxrVDh2yJ25edSvR-2F1NPIU8M8Oo09JKlle6evobw3j62bhr9RcH2jz-2B-2BDja9HawJihs8g3KC0otUzm9BRqbrHmnILd-2B6JEKVHN7AjZEV-2BsTYYQPHeJdex6D-2BJrAzBw9XyvVbQrEnbkrVhGia8WZxW2zEn2nATjQ-3D-3D>, which explains the type of personal data we collect and how we use it.

Thank you for your contribution to keep both our infrastructure and Internet a safe place.

Best regards.

Scaleway Abuse Team

NB: This is an automated message, please do not reply to it. This email may contain personal data in order to process a request, if you are not the recipient, please delete it.

www.scaleway.com <https://lsg.scaleway.net/ls/click?upn=u001.RRmkg9lfh8d6VV5uh0pjdNtJU-2F-2Fo9dPhucPxDt01cYubS4C-2B35xhUqa7AKk6HCwUr0_I_hy-2BZTO76d5-2FwRwZ5HZxyPbUyV-2Fjr0GTycrWOQVOnUiUir0jnzbOVigymxrVDh2yJkZLbRFUCcp8LngaBgMyIwYoUskCyQePXVysVp4yiMqpdpAuIb7wdMd88g366o5OR9BDupf-2FM1rk-2F-2FbAxwSED5HBpTTXR5SeqtUpYvdoBjr8uzsW1kCjRzbK3aJ7Mw34SsKcBn7t593FRqysWH6eBFg-3D-3D>
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